In Ratchet & Clank: Up Your Arsenal, Big Al is chosen to join Captain Qwark's "Q-Force" for his mastery of electronics, though his involvement in the plot is minimal. His siblings Bob and Edwina also own similar Robo Shacks that provide further upgrades for Clank. He owns "Big Al's Robo Shack" and supplies Clank with a Heli-Pack. Ratchet frequently gets baffled over Al's "techno-speak" and usually relies on Clank to translate. He berates the viewing audience for watching the credits, stating that there is no bonus scene and orders them to leave.Ī recurring character who first appears in the original Ratchet & Clank, Big Al (voiced by Chris Hatfield) is the stereotypical computer geek from the planet Kerwan with interests in electronics and all things Captain Qwark. The plumber makes a cameo appearance in the post-credits scene of the Ratchet & Clank film. He reprises his original position in the 2016 Ratchet & Clank in the Novalis sewers, only this time, his last words to Ratchet and Clank before leaving the scene are, "See you in the next reboot." The player can collect the pieces of the blueprint and have the Plumber build it for them. He split up the blueprints for it in order to prevent misuse.
The Plumber appears again in "Ratchet & Clank: Into the Nexus" as the apparent creator of the game's version of the RYNO super weapon, the RYNO VII. It is after the Plumber leaves that Ratchet and the other two realize that they had been fooled by Stuart.
After Ratchet repairs the Plumber's ride, he is confused as he had seen him on the starship. The real Plumber later contacts Ratchet, Clank and Qwark for assistance since he is stuck on a planet.
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In Full Frontal Assault, Stuart Zurgo hologuises as him to damage the Starship Phoenix II. He appears in All 4 One when he fixes a transport that allows Ratchet and his allies to travel to Uzo City, but when Ratchet asks for some "cryptic advice" that can used to stop Nevo, the Plumber admits that he does not have any. He then tells Clank "I wouldn't risk any more than six minutes", a piece of advice that ultimately allows Clank to save Ratchet from death by reversing time. When Clank shows up, The Plumber states that he "must've taken a wrong turn somewhere" and mistook it for Qwark's mind because of the "emptiness".
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He then appears once again in Ratchet & Clank Future: A Crack in Time in Clank's memory banks. He provides Ratchet with a spare part for the Dimensionator that proves valuable in the game's climax. The Plumber returns in Ratchet & Clank Future: Tools of Destruction, with a new updated design, wearing glasses and having a more detailed outfit. He appears with a non-speaking role as a memory in part of a dream-state world level in Ratchet & Clank: Size Matters, and also appears in Secret Agent Clank to fix the showers at the prison in which Ratchet is incarcerated, returning them to their typical freezing cold temperature. The Plumber does not appear in Ratchet: Deadlocked although the credits state that he had been called away to deal with a "sump pump emergency in the Rygylian Nebula". In Up Your Arsenal, he returns to ask Ratchet to search for Sewer Crystals, which he will trade bolts for. Once later in Going Commando, he sells Ratchet an item to exchange for another. In Ratchet & Clank and Going Commando, the Plumber is an NPC that appears on separate occasions.
He almost always appears with his rear end sticking out of whatever he is working on, and surprisingly is always a reliable ally whenever he appears. The Plumber (voiced by Neil Flynn in the first three games, Jess Harnell in later appearances) is a staple the Ratchet & Clank series.